It is so important to us that you love your products & we recognise that the best way to love a product is to try it, SO ...  We offer a full 30 Day Money-back guarantee on our products, within reason...

What that means is that we will exchange or refund for any QED products as long as:

  • The return/exchange date is within 30 days of original delivery/purchase in-store.
  • The product must be at least two-thirds full, (with original product, untampered).

Unfortunately, we are unable to cover the cost of return postage or refund for any original postage costs.

In the rare case that a product is faulty, we will always refund/exchange as long as it is within the expiry date.

This return guarantee excludes Gift Card purchase & Pamper Voucher Purchases.