Shipping & Returns

SHIPPING WITHIN AUSTRALIA 

Standard Shipping - via Australia Post & Sendle

Standard shipping on orders $50 or over: FREE 
Standard shipping on orders under $50: $10

OVERSEAS SHIPPING

Yes, we ship overseas. Due to variable postage, we will contact you with your total order cost inclusive of postage and handling to your destination. If the postage quote is not acceptable to you, we can refund your payment back onto your credit card. Alternatively you can email us by clicking here. 

RETURNS

It is very important to us that you love you products & we recognise that the best way to love a product is to try it, SO...  We offer a full Money-back guarantee on our products, within reason...

What that means is that we will exchange or refund for any QED products as long as:

*The return/exchange date is within 30 days of original delivery/purchase in-store.

*The product must be at least two-thirds full, (with original product, untampered).

Unfortunately, we are unable to cover the cost of return postage or refund for any original postage costs.

In the rare case that a product is faulty, we will always refund/exchange as long as it is within the expiry date.

This return guarantee excludes Gift Card purchase & Pamper Voucher Purchases.